Are you pre-paid for Ubislate? Are you disappointed with the customer
care of Datawind? One good news for all who have paid for Ubislate well
in advance. Finally Datawind is making arrangement for the refund.
Datawind, a British wireless product manufacturer who has created a lot of buzz with the theme of ultra low cost tablet affordable for masses dubbed as Akaash tablet a.k.a Ubislate failed many times in fulfilling it's promises. It is being largely criticized because of it's customer care standards. Many people had already sent their payments for the product but are getting frustrated with the treatment of Datawind. There are rumors that Datawind used these prepaid payment for the working capital needs.
There are two reasons for which you may force you to think about refund.
1. Still waiting for product delivery without knowing the delivery time.
2. Changed your mind with the news of poor making standards & false promises.
Draft mail to Datawind with all information starting from prebooking id to payment confirmation(it would be better to consolidate all mail conversation to one mail) & also not to forget attachment of cheque scan image with that mail. Direct this mail to refund@datawind.com, poonam.jyot@datawind.com, shehla@datawind.com(TL – Cheque Department), supportin@datawind.com, payment@datawind.com. Be sure that your mail must be delivered to refund@datawind.com, if it bounces due to any reason wait for few hours and send again(prefer to send main in business hours only).
You will get a confirmation call in withing two days and payment will be refunded to your account soon.
Datawind, a British wireless product manufacturer who has created a lot of buzz with the theme of ultra low cost tablet affordable for masses dubbed as Akaash tablet a.k.a Ubislate failed many times in fulfilling it's promises. It is being largely criticized because of it's customer care standards. Many people had already sent their payments for the product but are getting frustrated with the treatment of Datawind. There are rumors that Datawind used these prepaid payment for the working capital needs.
There are two reasons for which you may force you to think about refund.
1. Still waiting for product delivery without knowing the delivery time.
2. Changed your mind with the news of poor making standards & false promises.
- Datawind promised that, the product will consist Android Gingerbread (2.3) but now being shipped with Android Froyo(2.2.2).
- As per company promise it will be having Cortex A8 700Mhz HD video processor but in reality the device is not running normal quality movies smoothly(forget about HD movies)
- Some people are complaining about the overheating of tablet while charging.
- Very big minus is it's resistive touch screen.
- The actual device will be having only one full Usb port rather than two as promised by the company.
- Wrong placement of usb port & SD card port. At a time one can only use either usb port or SD card slot.
- Problem with sim card slot.
Draft mail to Datawind with all information starting from prebooking id to payment confirmation(it would be better to consolidate all mail conversation to one mail) & also not to forget attachment of cheque scan image with that mail. Direct this mail to refund@datawind.com, poonam.jyot@datawind.com, shehla@datawind.com(TL – Cheque Department), supportin@datawind.com, payment@datawind.com. Be sure that your mail must be delivered to refund@datawind.com, if it bounces due to any reason wait for few hours and send again(prefer to send main in business hours only).
You will get a confirmation call in withing two days and payment will be refunded to your account soon.
